Got Questions?
FAQ
About Humbl and Our Food
What makes Humbl different from other dog food brands?
Humbl makes real food for dogs using simple, recognizable ingredients. Nothing powdered, blended, or overly processed.
Our meals are gently cooked using EU grade ingredients and human food standards, with visible chunks of meat, fruits, and vegetables you can actually see in the bowl.
We believe dog food should earn the same trust as the meals we make for ourselves. That means fewer ingredients, honest cooking, and full transparency from the farm to your dog’s bowl.
Where is Humbl dog food made?
Humbl is made in Poland, where food quality and safety standards are among the highest in the world.
Our ingredients are sourced from trusted, family owned European farms, and our meals are produced in facilities that follow human food manufacturing standards rather than feed grade shortcuts.
What does European quality really mean?
European food regulations are significantly stricter than those in the United States, especially when it comes to ingredient sourcing, traceability, additives, and food safety.
This means fewer compromises, higher accountability, and cleaner food. The kind you would expect on your own plate.
Nutrition and Feeding
How long will Humbl meals last?
How long Humbl lasts depends on your dog’s size and how you choose to feed it.
When used as a complete meal, most dogs are fed a portion based on their body weight (roughly ⅓ of a jar or bag per 10lbs of body weight), with smaller dogs getting more meals per jar or bag and larger dogs using more per serving.
When used as a topper, Humbl can stretch significantly longer. Many pet parents use two to three scoops per meal, which allows a single jar or frozen bag to last across multiple days and meals.
We provide a detailed meals per offering feeding guide on our product pages that shows:
- Estimated number of meals per jar or bag
- How long multi pack offerings can last
- Examples for full meal feeding versus topper feeding
This makes it easy to choose the format and pack size that best fits your dog and your routine.
If you are unsure which option is right for you, our customer care team is always happy to help at hello@humblpetfood.com.
Is Humbl a complete and balanced meal?
Yes. Humbl recipes are formulated to meet the nutritional needs of adult dogs.
They can be fed as a complete meal or used as a nutrient rich topper alongside kibble. Many families choose what works best for their routine and their dog.
How much Humbl should I feed my dog?
Feeding amounts depend on your dog’s size, age, activity level, and whether Humbl is served as a full meal or a topper.
We provide feeding guidance on our packaging and product pages. If you are unsure, start with smaller portions and adjust based on your dog’s needs.
Can I mix Humbl with kibble?
Yes. Humbl pairs well with kibble and is often used as a topper to add moisture, flavor, and real food nutrition.
Mixing Humbl with kibble is a great way to ease into fresh food while keeping your dog’s routine familiar.
Is Humbl good for picky eaters?
Many picky eaters respond very positively to Humbl.
The gentle cooking process and real food aroma often make meals more appealing, especially compared to dry or highly processed foods.
Is Humbl good for dogs with sensitive stomachs?
Yes. Humbl is designed to be gentle on digestion.
We use simple recipes, clearly labeled ingredients, and gentle cooking methods that preserve nutrients while supporting easy digestion. Many pet parents notice improvements in stool quality and overall comfort after switching.
Ingredients and Allergens
Are your recipes allergen friendly?
Humbl recipes are free from common fillers and artificial additives that often trigger sensitivities.
Each recipe features a single, clearly identified protein so pet parents can choose what works best for their dog. If your dog has known allergies, we recommend reviewing the ingredient list or consulting your veterinarian before switching.
Do you use by-products or meat meals?
No. Humbl uses real cuts of meat and whole food ingredients.
We do not use mystery meats, meat meals, or unnamed by products.
Safety and Quality
How do I know Humbl is safe for my dog?
Food safety is foundational to everything we do.
Humbl is produced in Europe under continuous veterinary oversight, including weekly inspections by European veterinary authorities. Every container is inspected by European veterinary officials before leaving the country.
Before release in the United States, Humbl is also reviewed under FDA import requirements for pet food. These layers of oversight provide accountability well beyond industry norms.
Is Humbl raw dog food?
No. Humbl is gently cooked, not raw.
Gentle cooking helps improve digestibility, reduce harmful bacteria, and preserve nutrients without over processing. It is a balance of safety, nutrition, and real food integrity.
Has Humbl ever had a recall?
No. Transparency matters to us. If there were ever an issue, we would communicate clearly and promptly with our community.
Puppies, Seniors, and Special Needs
Can puppies eat Humbl?
Humbl is formulated for adult dogs.
If you are considering Humbl for a puppy, we recommend consulting your veterinarian to ensure it meets your puppy’s specific growth and nutritional needs.
Is Humbl good for senior dogs?
Many senior dogs do very well on Humbl due to its moisture content, gentle texture, and digestibility.
As with any diet change, we recommend monitoring your dog and consulting your veterinarian if you have concerns.
Formats and Storage
Do you offer frozen and shelf stable options?
Yes. Humbl offers the same recipes in two formats.
Frozen meals are gently cooked and flash frozen to lock in nutrients.Pantry meals are gently steamed and vacuum sealed in glass jars for shelf stability without preservatives.
Why do you use glass jars?
Glass is inert, non toxic, and preserves food naturally without leaching chemicals or flavors.
It keeps our food fresh, visible, and exactly as intended, while reflecting our commitment to transparency and quality.
How should I store Humbl?
Frozen meals should remain frozen until ready to use, then thawed in the refrigerator. Once opened, use within 6 days.
Jarred meals can be stored unopened at room temperature. Once opened, refrigerate and use within 6 days.
Always follow the storage guidance on the package.
Ordering, Shipping, and Support
How does shipping work?
Orders typically ship within one to three business days.
Frozen meals ship with 3-Day transportation in insulated packaging to maintain temperature. Once received at your home, please immediately unpack the box and store in your freezer until you’re ready to defrost and feed.
Jarred meals ship securely packed to protect the glass.
Tracking information is provided once your order ships.
What if something is wrong with my order?
If your order arrives damaged or something is not right, please contact us at:
Our customer care team will help resolve the issue promptly.
What is your return policy?
Because Humbl is real, perishable food, we cannot accept returns on opened products.
If there is an issue with your order, please reach out and we will do our best to make it right.
Where else can I find Humbl?
Humbl is available on our website, and at select national & independent pet retailers.
Visit our Store Locator page to find a location near you.
How can I contact Humbl?
For questions about orders, feeding, or anything else, email us at:
You will hear back from a real human who cares about your dog as much as you do.